A flexible and cost-effective alternative to hiring in-house library system support, with 7×24 coverage, ongoing assistance, and custom development for your institution.
Plans
Choose the level of Alma/Primo support your library needs.
Implementation Support
LibSysForge provides implementation support for Alma and Primo, including onboarding, configuration, data normalization, testing, training, and go-live assistance to help libraries launch smoothly.
From $299/project
✓ Data normalization
✓ Unlimited training
✓ System configuration
✓ Go-live assistance
✓ Workflow setup
Ongoing Support
LibSysForge ongoing support includes responsive helpdesk-style assistance, configuration maintenance, workflow refinement, and issue resolution tailored to the needs of academic libraries.
From $399/month
✓ Daily operation support
✓ Report generation
✓ Trouble shooting
✓ Configuration adjustment
✓ Data analysis
Custom Development
LibSysForge provides customization development for Alma, Primo, and related library systems, building API-based solutions, workflow enhancements, and institution-specific tools tailored to your needs.
From $499/project
✓ Automation
✓ Workflow design
✓ API strategy
✓ System tuning
Premium Support
LibSysForge Premium Support includes ongoing support, priority response, and unlimited custom development for your Alma, Primo, and library workflow needs.
From $799/month
✓ Priority response times
✓ Dedicated support contact
✓ Proactive system monitoring
✓ Monthly review calls
